The Rise of Smaller Players in the Mortgage Market

In the last decade, smaller players have steadily eroded the major banks' dominance in the mortgage market, capturing roughly 15%. Today, the challenge extends beyond securing customers via tailored onboarding - it involves preparing to engage in intense price competition in the near future. Addressing this requires a refined strategy for price differentiation.

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Young Customers Prioritize Digital Banking Experiences

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Accessibility Directive for Banking Services